Cancellation policy

Effective Date: [9/28/2025]

At JJ Collection, we want your shopping experience to be seamless and worry-free. This policy explains our purchase options and how cancellations are handled.

Purchase Options
We offer our golf headcovers for sale directly through our website at https://jjcollection.co. Prices are displayed in U.S. dollars unless otherwise noted. We accept the following payment methods: credit/debit cards, PayPal, and other secure options listed at checkout.

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and issue a refund or suggest an alternative.

Order Confirmation
After placing an order, you’ll receive an email confirmation with your order details. Please review it carefully and notify us immediately of any errors.

Cancellations
Orders may be canceled free of charge within [X hours, e.g., 24 hours] of placement, provided they have not yet shipped. To cancel an order, please contact us immediately at [your email address] or via our Contact page.

Once an order has shipped, it can no longer be canceled. However, you may be eligible for a return or exchange in accordance with our Return Policy.

Pre-Orders or Custom Orders
If we offer pre-orders or custom golf headcovers, cancellations may only be possible before production begins. Custom orders may be non-refundable once production has started.

Refunds for Canceled Orders
Approved cancellations will be refunded to your original payment method within [X business days] after confirmation.

Contact Us
For questions or to request a cancellation, please contact us at [headcovers@jjcollection.co] or through our Contact page.