Refund policy

JJ Collection – Return & Exchange Policy

Thank you for shopping with JJ Collection. We want you to love your new headcover, but if for any reason you're not satisfied, we’re here to help.

✅ Eligibility for Returns

Returns must be initiated within 30 days of the delivery date.
Items must be unused, unwashed, and in original condition with all packaging intact.
Proof of purchase (receipt or order number) is required.

🔁 Exchanges

We offer free exchanges for a different size, style, or color (based on availability).
To start an exchange, please contact us at [your email] with your order number and request.

💸 Refunds

Approved returns will be refunded to the original payment method.
Please allow 5–10 business days for the refund to reflect after the item is received and inspected.
Original shipping costs are non-refundable.

❌ Non-Returnable Items

Custom, personalized, or limited-edition headcovers are final sale and not eligible for return or exchange unless defective.
Items marked "Clearance" or "Final Sale" cannot be returned.

⚠️ Damaged or Incorrect Items

If you received a defective or incorrect item, please contact us within 7 days of delivery with photos and your order number. We’ll make it right at no extra cost to you.

🚚 Return Shipping

Customers are responsible for return shipping unless the item is defective or there was an error on our part.
We recommend using a trackable shipping service for your return.